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Client Etiquette Standard Form

Please carefully read and submit the form after reviewing our client etiquette standards. Your cooperation ensures a positive experience for all.

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Client Etiquette Standard

We know veterinary visits can be stressful for everyone. We appreciate your patience and cooperation during your visit with us. Unfortunately, our staff has been subjected to disrespectful behavior, and we would like to define our expectations for you more clearly as we all work together to provide the BEST care for your animals. Our employees are doing their best to provide you with excellent service and should be able to do their jobs without the fear of abuse.

The following behavior will not be tolerated and may be grounds for terminating our professional relationship with you permanently:

Any form of verbal or physical abuse towards our staff, clients, or pets
Demanding/Entitled behavior
Disparaging comments (in person, on the phone or online)
Threats/Acts of violence

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Online Forms

Client Etiquette Standard Form

Client Etiquette Standard Form

Client Etiquette Standard

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